LG g6 fingrprint option missing please help used to work by force stopping lg system server now not

[Android Central Question]

Please reply to me any all hardware works fine how to fix fingerprint scanner face recognition usually doesnt work simuntaneously.I used to fix that error by force stopping lg system server please help

 

[B. Diddy]

Welcome to Android Central! Does it work in Safe Mode? https://support.t-mobile.com/docs/DOC-34097. If not, then the hardware might have failed, or the firmware might be corrupt. Is the phone still under warranty?