First off, I appreciate any input on this very much.
The phone is an LG K8 2017, or model US215, and this is actually the second time this has happened on a second device. Both times this has occurred, it's been during charging.
The first time, on the first device, the device was off when I took it off the charger, and would not power on until I removed and replaced the battery. Later that day, the device seemed to be lagging, so I rebooted it, and was taken to the fastboot screen. I Googled and Googled, and corresponded with LG before taking the phone back to the retailer and exchanging for another, as I'd only had it a few days.
Now, with the second device, which I've been using for several weeks, there were a couple of times that the phone was off after charging, and the battery had to be removed/replaced to start it. This morning, the phone was (maybe for the third time) off when I removed it from the charger. Fearing the same issue, I removed/replaced the battery, and unfortunately, was met with the fastboot screen. LG will repair it under warranty, but I don't have a backup, and can't go weeks without a phone. I've searched high and low, and cannot seem to come up with an answer, or find a situation identical to mine.
Most solutions I've seen require USB debugging to be enabled on the device, which mine was not, and I'm not able to access it now. The phone was completely stock. Hard-reset did not work on the previous device, as it always booted back to the fastboot screen regardless. I am, however, still able to access this screen, and download mode. I've tried to include as much info as possible, but am eagerly awaiting responses, so I can answer any questions. Again, thank you to anyone with input!
The phone is an LG K8 2017, or model US215, and this is actually the second time this has happened on a second device. Both times this has occurred, it's been during charging.
The first time, on the first device, the device was off when I took it off the charger, and would not power on until I removed and replaced the battery. Later that day, the device seemed to be lagging, so I rebooted it, and was taken to the fastboot screen. I Googled and Googled, and corresponded with LG before taking the phone back to the retailer and exchanging for another, as I'd only had it a few days.
Now, with the second device, which I've been using for several weeks, there were a couple of times that the phone was off after charging, and the battery had to be removed/replaced to start it. This morning, the phone was (maybe for the third time) off when I removed it from the charger. Fearing the same issue, I removed/replaced the battery, and unfortunately, was met with the fastboot screen. LG will repair it under warranty, but I don't have a backup, and can't go weeks without a phone. I've searched high and low, and cannot seem to come up with an answer, or find a situation identical to mine.
Most solutions I've seen require USB debugging to be enabled on the device, which mine was not, and I'm not able to access it now. The phone was completely stock. Hard-reset did not work on the previous device, as it always booted back to the fastboot screen regardless. I am, however, still able to access this screen, and download mode. I've tried to include as much info as possible, but am eagerly awaiting responses, so I can answer any questions. Again, thank you to anyone with input!
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