LG Velvet Photos are a mess

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A

Android Central Question

Back at the end of March, I installed the latest android update, and that ruined my default photo gallery app. It only displayed about half a dozen albums, and the rest of the space where they would go is black (but I can scroll all the way through where they would go, so they're not just hidden). Selecting the option to choose what albums to show or hide displays all the albums as they should be, but obviously I can't access them like this. When I exit this, it returns to being a most black screen. I started using another gallery app (it's just called Gallery), and it worked for a while. Today though, both apps, as well as the camera app itself, starting displaying all my photos as being way off screen, so I can only see the top left corner of the photo. It can't be moved or zoomed in on or anything. Rotating the screen does nothing. I'm about ready to toss my phone off a cliff and live the technology-free life of a monk, so any help would be appreciated thanks.
 
(I am OP, I signed up after posting)
The photos are spread between internal and external storage. There doesn't seem to be any difference in how inaccessible the two sources are.
 
It's the update that rolled out in March. I am on Android 11, build no. RKQ1.201105.002, software version G900UM20h. I looked through all my permissions and gallery has full and unrestricted access, so it's not that. At this point, I'm more annoyed about the picture display error in my other gallery app though. Specifically, it is Gallery Ad Free, put out by gallery ad free.
 
It's the update that rolled out in March. I am on Android 11, build no. RKQ1.201105.002, software version G900UM20h. I looked through all my permissions and gallery has full and unrestricted access, so it's not that. At this point, I'm more annoyed about the picture display error in my other gallery app though. Specifically, it is Gallery Ad Free, put out by gallery ad free.
Hi, welcome to AC!
Have you tried to reset the stock gallery? Clear it's data then force stop
 
It's the update that rolled out in March. I am on Android 11, build no. RKQ1.201105.002, software version G900UM20h. I looked through all my permissions and gallery has full and unrestricted access, so it's not that. At this point, I'm more annoyed about the picture display error in my other gallery app though. Specifically, it is Gallery Ad Free, put out by gallery ad free.

Just to be clear -- you're going to Settings>Apps>Advanced>Permission Manager>Files and Media​, and you see your gallery app listed under "Allowed to Manage All Files"?
 
Ok, and I had asked before what directories the photos are saved to -- are they all in /DCIM/Camera for the most part, or are there other directories you're using?

Since this started after an update, it sounds like it could be a bug related to the update. Send LG some feedback about this.
 

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