Lg viper 4g lte soft bricked

[azx2driver]

I rooted my viper 4g lte in order to change the prl and to go to page plus. All i got to do is root the phone, upon reboot i was stuck in recovery, then i used shabbypenguin to fix this problem, it did, now the phone will allow me to put it into download mode, or use factory reset. Then it will say rebooting, but never does, if i use "lg mobile support tool" it will finish the recovery then when it boots up it's the same problem, the phone is stuck on the lg logo, no reboots, just the same logo, does the lg then the flash and solid lg logo. Anyone here have any ideas on this matter at all and i am sorry if i am posting in the wrong place. Thanks to anyone in advanced, and i bought this phone where it cannot be returned, i cannot have lg fix it, i must do it on my own

 

[jrsharp70]

they aren't selling that many. if you have the equipment protection plan, I'd bet that sprint will get you a replacement. I got one from craigslist and it died an hour after I got it, and I got a new one.

 

[azx2driver]

As stated above, I bought it from a non Sprint retailer, I am out the money and cannot simply throw any money away, and I am on disability so I don't have the money to buy another. so any real help would help. that means Sprint nor Verizon will repair it.

 

[jrsharp70]

On disability, can't afford a new phone if this one breaks, no insurance... and root the device even though it has no support whatsoever...

It sounds to me that the money wasted on the smart phone may pay off in the long run if it teaches a lesson about gambling with money you don't have to lose.

This phone DOESN'T come from another carrier. It is ONLY for Sprint. If it hasn't got a SPRINT logo, it isn't an LG Viper. If it DOES have one, try and take it to them for a trade.

 

[Vysse]

Pardon the above poster's rudeness my mom is also on disability so I understand it can be rough. Moving on even if you didn't buy it from Sprint you should see what your options are. Explain your situation is and be honest with them they may help you out. The worst they can say is no. Find a local Sprint store, not authorized retailer it has to be Sprint, and try your luck. If they say no I'd post on the xda forums. They might be able to help.

Sent from my EVO using Android Central Forums

 

[azx2driver]

I have gone through everyone I can, I have rooted and changed many phones before, I have never encountered this kind of problem, I have been rooting phones since the back flip. So when I buy a phone I am pretty sure I can do what I want. although this time has made me hit a brick wall just because it says sprint doesn't mean it must stay sprint, I have had tmobile phones using at&t, so don't tell me I shouldn't change anything because any phone can be on any network.

 

[tommyjoesanders]

so what exactly is the phone doing

 

[azx2driver]

It comes on when I power it on without pressing extra buttons, it will not go further than the LG logo, during boot process, I can go into factory reset by pressing down plus power, hard reset the phone, and I can put it into download mode by pressing up and plugging power from the laptop into it and using the LG Recovery mode tool to reinstall the factory software, non of these things work, when it's done it continues to go stay on the LG logo, but I have tried on many many occasions, nothing works, I have contacted LG, Sprint, none will help because I am the second owner. So, I know htc has RUU's that can be used to repair the phone, and I know there has to be something out there like that for I can fix this thing. Thanks for asking.

 

[renilyn]

Sprint doest seem to care where you bought it. Go to your local Sprint store,show them that it wont boot and they will take the phone for like 45 minutes. O e of two things will happen:they will order youa new phone,or they will fix it. Any time I have bricked a phone that's what I've done ...no problems. Good luck.

 

[GHOSTYAIRO]

From my point of view and IMHO it looks like OP wanted to flash this phone "like he has done to other phones" but it looks like he thought every phone is just as easy as to watch a kid on youtube doing it, so again from my point of view it looks like the phone is not his, it must be a costumer's so obviously he's panicking because he cannot go to the costumer and say hey I couldn't flash your phone and ended up bricking it, but don't worry everybody on the forum says Sprint will replace it just take it to any Sprint store.

If that is the case and I'm right, I've been there, I understand it is really hard when you have to face the costumer, so my advice is if you already tried the official LG tools look for any mod somebody has made for that tool, like marvin's mod, you'll need to get a hold of the .cab firmware and encrypt it to .kdz (ironically the modded tool will decrypt it back to .cab, but that's the way it is) as long as you can access download mode you still have hope.

If I'm wrong and my assumption is completely out of line and wrong I apologize, it's just that I have read similar stories all over the forums and turned out to be like that. So if i'm wrong everything the previous posters have told you is right, Sprint might give you hard time if you are not under contract, but LG has to send you a replacement if the phone's still under the 1 year manufacture warranty, contact them and just don't tell them "I was rooting my phone and I broke it"

Now if what you did was change the MEID/ESN/IMEI and now can't get it back to the original one (again I'm just assuming that's what you did to get it into pageplus since it would need a verizon's Serial number) then they might not honor the warranty at all and if you can't fix it on your own, you are pretty much screwed. Also if the Serial number is in the Sprint's black list then Sprint won't do anything either.

So I think your best shot is to get a hold on the tools I mentioned and the firmware file and try that way, I'll assume you can easily find them since by reading your previous post you have been doing this for a long time and you must now what you are doing.
Worst case scenario if the phone is in fact yours and you can't fix it sell it for parts on ebay and get another one (Taking it apart and selling the parts separated is more effective money wise speaking than selling the whole phone).
If is not yours then just face the costumer tell him/her what happened and just go to Sprint and have it replaced.

 

[n0ve]

To all: Please check the thread i just posted, Guarantee it will unbrick your phone .
http://forums.androidcentral.com/lg...-factory-reset-method-incl-system-sprint.html

 

[azx2driver]

From my point of view and IMHO it looks like OP wanted to flash this phone "like he has done to other phones" but it looks like he thought every phone is just as easy as to watch a kid on youtube doing it, so again from my point of view it looks like the phone is not his, it must be a costumer's so obviously he's panicking because he cannot go to the costumer and say hey I couldn't flash your phone and ended up bricking it, but don't worry everybody on the forum says Sprint will replace it just take it to any Sprint store.

If that is the case and I'm right, I've been there, I understand it is really hard when you have to face the costumer, so my advice is if you already tried the official LG tools look for any mod somebody has made for that tool, like marvin's mod, you'll need to get a hold of the .cab firmware and encrypt it to .kdz (ironically the modded tool will decrypt it back to .cab, but that's the way it is) as long as you can access download mode you still have hope.

If I'm wrong and my assumption is completely out of line and wrong I apologize, it's just that I have read similar stories all over the forums and turned out to be like that. So if i'm wrong everything the previous posters have told you is right, Sprint might give you hard time if you are not under contract, but LG has to send you a replacement if the phone's still under the 1 year manufacture warranty, contact them and just don't tell them "I was rooting my phone and I broke it"

Now if what you did was change the MEID/ESN/IMEI and now can't get it back to the original one (again I'm just assuming that's what you did to get it into pageplus since it would need a verizon's Serial number) then they might not honor the warranty at all and if you can't fix it on your own, you are pretty much screwed. Also if the Serial number is in the Sprint's black list then Sprint won't do anything either.

So I think your best shot is to get a hold on the tools I mentioned and the firmware file and try that way, I'll assume you can easily find them since by reading your previous post you have been doing this for a long time and you must now what you are doing.
Worst case scenario if the phone is in fact yours and you can't fix it sell it for parts on ebay and get another one (Taking it apart and selling the parts separated is more effective money wise speaking than selling the whole phone).
If is not yours then just face the costumer tell him/her what happened and just go to Sprint and have it replaced.

The phone is mine, I have gone to sprint, as I stated I purchased the phone not for Sprint. So the company that I use my CDMA phones on will not replace phones that are otherwise messed up, so therefore I must fix this problem myself, of course they will replace it if you are a sprint customer, but considering I am "NOT" a SPRINT customer, they WON'T, now I use this forum all the time, and I've never gotten such criticism from so many people. if you don't have anything that will help, keep your comments to yourself.

 

[n0ve]

The phone is mine, I have gone to sprint, as I stated I purchased the phone not for Sprint. So the company that I use my CDMA phones on will not replace phones that are otherwise messed up, so therefore I must fix this problem myself, of course they will replace it if you are a sprint customer, but considering I am "NOT" a SPRINT customer, they WON'T, now I use this forum all the time, and I've never gotten such criticism from so many people. if you don't have anything that will help, keep your comments to yourself.

Email me on my business email: mail@SilverTechServices.US . I will gladly, remotely, help you restore the phone, flash it, whatever you need.

- - - Updated - - -

I will add this: all sprint repair locations do check fully for signs of rooting, therefore if you brick your phone and havent removed root. They can and will detect it/void warranty, hence why I posted an emergency recovery method.

 

[azx2driver]

email me on my business email: mail@silvertechservices.us . I will gladly, remotely, help you restore the phone, flash it, whatever you need.

- - - updated - - -

i will add this: All sprint repair locations do check fully for signs of rooting, therefore if you brick your phone and havent removed root. They can and will detect it/void warranty, hence why i posted an emergency recovery method.

that is why i never bothered with sprint, because while some people may get away with it, root and return, i would get caught, so the point is why bother. But thanks to you, it works and i will save your name and email address to my gmail contacts. I do appreciate your help.

 

[n0ve]

that is why i never bothered with sprint, because while some people may get away with it, root and return, i would get caught, so the point is why bother. But thanks to you, it works and i will save your name and email address to my gmail contacts. I do appreciate your help.

No problem. It is easy to remove root traces i was just warning those who may not be aware.

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