Little or no 3G service (since update?)

[bcoley]

Friday was the first day since the latest update that I noticed a failure to maintain 3G service on my Thunderbolt. It may well have been happening for several days, but Friday was the first day I noticed it. Only for an hour or so did I have the 3G icon in the notification bar on Friday, and I do not have it this morning (Saturday).

I have tried rebooting and pulling the battery, to no success. I have not tried a factory reset.

Is there any kind of user consensus or, more importantly, HTC acknowledgement of a 3G service loss issue in the aftermath of the latest update?

Thanks,
Bill

 

[FrankXS]

Have you tried the new MR2 toggle from LTE to CDMA only? How did that work out?

-Frank

 

[yodatom10]

Friday was the first day since the latest update that I noticed a failure to maintain 3G service on my Thunderbolt. It may well have been happening for several days, but Friday was the first day I noticed it. Only for an hour or so did I have the 3G icon in the notification bar on Friday, and I do not have it this morning (Saturday).

I have tried rebooting and pulling the battery, to no success. I have not tried a factory reset.

Is there any kind of user consensus or, more importantly, HTC acknowledgement of a 3G service loss issue in the aftermath of the latest update?

Thanks,
Bill

Have u called verizon to see if there was a service issue in your area

 

[topinate]

Friday was the first day since the latest update that I noticed a failure to maintain 3G service on my Thunderbolt. It may well have been happening for several days, but Friday was the first day I noticed it. Only for an hour or so did I have the 3G icon in the notification bar on Friday, and I do not have it this morning (Saturday).

I have tried rebooting and pulling the battery, to no success. I have not tried a factory reset.

Is there any kind of user consensus or, more importantly, HTC acknowledgement of a 3G service loss issue in the aftermath of the latest update?

Thanks,
Bill

Sounds like what happened to me recently. I wasted little time and called VZ and they sent me a new phone within two days. It was a hardware issue is what they said. My 3G kept dropping in and out until finally, it dropped out indefinitely.

 

[bcoley]

Thanks for the replies and suggestions.

I have tried the MR2 toggle, to no apparent effect.

I have not called Verizon regarding a possible service outage.

I hope it's not a hardware issue given that the problem did not exist before the MR2 update. But anything is possible.

I will report back. Thanks again.

Bill

 

[bcoley]

FWIW, it seems pretty clear that the cause of my 3G problems was a service interruption, not anything with the phone itself. All has been well over the last two days.

Thanks again to those posted suggestions.