Lock Screen?

[brianmartinuk]

I have the PRIV purchased outright from Carphone Warehouse (UK). Anyone else experiencing this issue. I unlock the device go to an app (any app) then sometimes it's happened 4 times in 4 days suddenly the screen just goes black and i need to unlock the device again.

 

[lesarmitage]

I have the PRIV purchased outright from Carphone Warehouse (UK). Anyone else experiencing this issue. I unlock the device go to an app (any app) then sometimes it's happened 4 times in 4 days suddenly the screen just goes black and i need to unlock the device again.

Not had that but what is a bit of a pain is the double tap setting to wake the screen: better off

 

[brianmartinuk]

With regards to double tap. You don't need to double tap you can just swipe up

 

[anon(55900)]

I have the PRIV purchased outright from Carphone Warehouse (UK). Anyone else experiencing this issue. I unlock the device go to an app (any app) then sometimes it's happened 4 times in 4 days suddenly the screen just goes black and i need to unlock the device again.

Did you allow all updates to go through and then do a reboot?

 

[brianmartinuk]

Yes

 

[anon(55900)]

I'm guessing here, is there an autolock setting after a certain time goes by?

 

[brianmartinuk]

Yes immediately but I'm using it when it turns off :S I'll change it to 30 seconds see what happens Thanks

 

[brianmartinuk]

Nope not working. It still goes on to standby whilst i'm doing things

 

[anon(55900)]

Nope not working. It still goes on to standby whilst i'm doing things

I have one last suggestion. In settings then security. Turn Off the setting which says, Power button instantly locks. Except when kept unlocked by Smart Lock. My guess is you might be touching the power button? Anyway, turn the function to off and see what happens.

 

[brianmartinuk]

I have one last suggestion. In settings then security. Turn Off the setting which says, Power button instantly locks. Except when kept unlocked by Smart Lock. My guess is you might be touching the power button? Anyway, turn the function to off and see what happens.

I'll try that It hasn't happened so far today. Perhaps it's hit and miss i'll try that anyway but I can't see how I can be touching the button when it's in the case. I'll try it though thanks

 

[anon(55900)]

I'll try that It hasn't happened so far today. Perhaps it's hit and miss i'll try that anyway but I can't see how I can be touching the button when it's in the case. I'll try it though thanks

I've had cases that were tight cause sensitive buttons too.

 

[Jonneh]

Yeah I agree, try using the device without the case for awhile and see if the problem still occurs.

 

[brianmartinuk]

Thanks guys