So, i just picked up my phone, which was working just fine all day and suddenly I'm locked out.
The phone itself is still working as it vibrates when receiving alerts, still shows the correct time and all status icons across the top.
At first I thought the touch screen was unresponsive, but I can swipe the alerts that appear at the top of the screen.
At the bottom I have the Red X Dismiss - Padlock Icon - Snooze Icon however swiping any of these doesn't work and won't let me log into the phone.
If I try to restart with the power button I get "To restart your phone, continue to hold down the power button for 3-2-1 seconds" but it hangs on the 1 second and never restarts.
It's almost as if it's hung up on the lock screen widget or something.
Is there another way to restart?
Thanks,
-rat
The phone itself is still working as it vibrates when receiving alerts, still shows the correct time and all status icons across the top.
At first I thought the touch screen was unresponsive, but I can swipe the alerts that appear at the top of the screen.
At the bottom I have the Red X Dismiss - Padlock Icon - Snooze Icon however swiping any of these doesn't work and won't let me log into the phone.
If I try to restart with the power button I get "To restart your phone, continue to hold down the power button for 3-2-1 seconds" but it hangs on the 1 second and never restarts.
It's almost as if it's hung up on the lock screen widget or something.
Is there another way to restart?
Thanks,
-rat
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