Logistical Nightmare ~ this could have been done better

[Fairclough]

Its always good to know you can get it if your on a waiting list/

 

[zer0vette]

personally i think this went exactly as i expected. I was able to snag an 8gig but it took about 20 tries to get it done. i fully expected the the site to be slow, and i fully expected a sell out.

 

[johnp888]

How much do you gals/guys think Google allocated for its first batch in the US? 200k, 500k, 1mil? Seemed to run out super fast for 1mil units. I think maybe LG couldn't produce enough since they have to make optimus g's also. I'm one of the have-nots. Hope more arrives soon!

 

[Ry]

How much do you gals/guys think Google allocated for its first batch in the US? 200k, 500k, 1mil? Seemed to run out super fast for 1mil units. I think maybe LG couldn't produce enough since they have to make optimus g's also. I'm one of the have-nots. Hope more arrives soon!

As long as we're making guesses...

250K.

 

[yfan]

I'm joking. Today's lucky buyers will be having 4.2 phone phun in a few days. Worth the struggle, surely.

Actually, I was unable to buy the Nexus 4 yesterday, but I received my 4.2 update on my Galaxy Nexus last evening around 6:30 Pacific time. That was my consolation prize until I can get the Nexus 4. Android 4.2 rocks, by the way.

 

[ChromeJob]

As clumsy as the sale was, they released 4.2 updates for the Nexus 7 (and apparently, the Gnex) yesterday as well. I'm sure there was mucho bandwidth being hogged by that endeavor.

I have to credit Google for making 4.2 OTA updates available on the very day of the sale. They could've delayed it 24 or 32 hours and there'd be minimal protest. Of course, it's ongoing and I'm sure there are people obsessively tapping "check ... check ... check" to get it. They're in for a surprise when they do update and look into System Updates again. But all told, Tuesday was a pretty whoopee day for Android fans.

 

[yfan]

Personally, I think the warning shot across the bow was meant for carriers and their manufacturer buddies, to show that you don't HAVE to bloat Android up with gee-whiz tomfoolery, and charge an arm and a leg, to get consumers interested. Strong sales of a plain vanilla, unlocked phone with modest specs will be a fly in the soup for those who say that bigger, better, shinier is the only thing that sells.

Exactly, except the specs for the Nexus 4 are hardly modest.

It's a shot across the bow for carriers, but it is also a nod to the move towards no-contract, bring-your-own-phone plans. It's an attempt to separate your phone from your carrier - the same way home phones are. It's a way to force open standards - at the moment usually GSM - and for everyone to use them.

 

[ChromeJob]

Exactly, except the specs for the Nexus 4 are hardly modest. .

Modest = no LTE, no expandable memory, no Beats or Carl Zeiss lens, 3d, or other extras.

 

[yfan]

Btw, I have PhotoSphere on my Galaxy Nexus' 4.2 update! I think I'm in love with it.

 

[bunique4life05]

A highly anticipate device is a sell out. Where is this logistical nightmare?

Let's wait and see how the ordering, billing and shipping process go before calling it a logistical nightmare.

Nexus 7 pre-orders....

Sent from my ADR6400L using Android Central Forums

Now it's a logistical nightmare

Sent from my ADR6400L using Android Central Forums

 

[KenDavidson]

Exactly, except the specs for the Nexus 4 are hardly modest.

It's a shot across the bow for carriers, but it is also a nod to the move towards no-contract, bring-your-own-phone plans. It's an attempt to separate your phone from your carrier - the same way home phones are. It's a way to force open standards - at the moment usually GSM - and for everyone to use them.

I agree that Google's ultimate long range plan is exactly as you state here. The original Nexus One was a long awaited device back in 2010 with 2.1 onboard. I was one of the first to leave my iPhone behind and order from the Google Web Store. One of the best parts of the Nexus One was the idea that carrier restrictions were avoidable. Of course the HTC Nexus One had it's share of issues and coming from being used to the stability of the iPhone to Android 2.1 Eclair left much to be desired for those of us who depended on our phones for business on a regular basis. I ended up going back to the iPhone within a year of January 2010 before once again trying another Android Device with the AT&T Captivate using 2.2. Again, battery issues and crashes pushed me back within a short time span to the iPhone 4 which I still utilize on a daily basis and realistically have to say I have no issues with.

I am still a huge proponent of open source standards and freedom from carriers. I also am not a fan of Apple per se and their grip on what I can and cannot do with my device despite jail break technology. The Nexus line has a huge appeal at a fundamental level for me. I am on-board with everything Google sets out to do with the Nexus branding.

I hate to see the fallout this launch has caused as it does carry a negative impact and image of all that Nexus is. I hate that the image has been tarnished and for many they will stay away and continue to take what the carriers deliver to the masses. Phones loaded with bloatware, long term contracts, non-competitive pricing points and data bandwidth restrictions. I believe some of the momentum gained as of late has been irreversibly lost.

Now it's a logistical nightmare

Sent from my ADR6400L using Android Central Forums

I think the handwriting was on the wall from the start with limited stock numbers, poor server planning, a poor distribution process and a general lack of preparedness. I still think the phone will be revolutionary once it hits the hands of consumers but do know of several people I work with in the Tech field who waited on this release and then after seeing what has transpired have gone to either the S3 or iPhone and forgotten about the Nexus 4. Sad commentary on a product that carried so much potential to change the way we buy devices and interact with carriers.

 

[ChromeJob]

A colleague got an email, "Due to popularity, we are unable to fulfill your order. Your order is on back order and we expect to ship in three weeks." Or words to that effect.

So they should be back in stock before Christmas. Ho, ho, ho.

 

[KenDavidson]

A colleague got an email, "Due to popularity, we are unable to fulfill your order. Your order is on back order and we expect to ship in three weeks." Or words to that effect.

So they should be back in stock before Christmas. Ho, ho, ho.

I got the dreaded email as well shortly after speaking to a Play Store Rep whom assured me that my device had been shipped and that the reason I had not received a tracking number was due to a glitch they were experiencing with the email program that sends the tracking information. Here is the copy of my email today from the Play Store.

Thank you for your recent purchase on Google Play. Due to overwhelming demand, your Nexus 4 is on backorder and is expected to ship within three weeks. We?ll send you a notification when your order has shipped and will credit the shipping charges.

To check the status of your order at any time, visit the link below: https://wallet.google.com/manage/#transactions

If you would prefer to cancel your order, please reply to this email and our team will assist you. Or you can cancel your order using our online tool. Please follow the instructions found here:
Canceling or changing your order - Google Play Help

We apologize for any inconvenience and thank you again for your order.

Thanks,
The Google Play Team


? 2012 Google Inc. 1600 Amphitheatre Parkway, Mountain View, CA 94043

You've received this mandatory service announcement email to provide you with important information related to your purchase from Google Play.

 

[bunique4life05]

I think the handwriting was on the wall from the start with limited stock numbers, poor server planning, a poor distribution process and a general lack of preparedness. I still think the phone will be revolutionary once it hits the hands of consumers but do know of several people I work with in the Tech field who waited on this release and then after seeing what has transpired have gone to either the S3 or iPhone and forgotten about the Nexus 4. Sad commentary on a product that carried so much potential to change the way we buy devices and interact with carriers.

I am surprised that they did this bad with Nexus 4 but after the Nexus 7 pre-order debacle I decide to hold off the Nexus 4. I did not want be first time buyer for Nexus 4 because I wanted Google to prove to me they could do better and well obviously they did not. However, I will be buying a Nexus 4 later on down road when initial demand for product die down enough for Google to properly distribute the Nexus 4. If Google's sales the white version from the Play Store I will wait for that initial rush of buyers again to pass.

Google's issues with the Play Store have not put me off from buying there product but has disappointed me. Hopefully they will improve in future with how they run the Google Play Store.