Lost Google feed

[fwn]

I have lost my Google Feed on my Pixel 3 XL. Spoke with Google via chat and still down. I solicit your thoughts and recommendations. Thanks.

 

[mustang7757]

it happened to me the other day dont remember which phone I was using , I think it was one of my Samsung's but I cleared cache in the Google app and force stopped it and it came back.

 

[fwn]

Let me try.

it happened to me the other day dont remember which phone I was using , I think it was one of my Samsung's but I cleared cache in the Google app and force stopped it and it came back.

 

[mustang7757]

Let me try.

Ok.. hopefully you get it going.

 

[fwn]

Still working on it. I might have to delete and read my account. Thoughts?

 

[mustang7757]

Still working on it. I might have to delete and read my account. Thoughts?

Try a reboot also

 

[fwn]

So I spent some time with the Google technical support. I have done everything they suggested including rebooting cleaning cache clearing storage uninstalling the app reinstalling the app & nothing worked. Currently a trouble ticket is in place and hopefully they will get back to me soon.

Try a reboot also

 

[mustang7757]

So I spent some time with the Google technical support. I have done everything they suggested including rebooting cleaning cache clearing storage uninstalling the app reinstalling the app & nothing worked. Currently a trouble ticket is in place and hopefully they will get back to me soon.

Oh wow none of that worked are you on beta?

 

[fwn]

Yes on the beta

 

[mustang7757]

Yes on the beta

Maybe that why

 

[bhatech]

I'm on Q beta and even Google app is on beta with no issues.

 

[fwn]

Does not seem to be material that I am on beta or not. It appears to be a server side issue. I have alerted Google.

 

[fwn]

Now fixed. I spent a bit of time with technical support and they were not able to help me. This morning while having my cup of coffee, an insight came to me. I realized that adguard might have something to do with this problem. It did. I simply whitelisted Google and now I'm good. Thanks everybody for all your help.

 

[mustang7757]

Now fixed. I spent a bit of time with technical support and they were not able to help me. This morning while having my cup of coffee, an insight came to me. I realized that adguard might have something to do with this problem. It did. I simply whitelisted Google and now I'm good. Thanks everybody for all your help.

That's great , maybe it will help someone who runs into this .

 

[bhatech]

Glad that you figured out, most of the times it's actually someone did, enabled or disabled something on the phone that causes these kind of things. Sometimes I feel for support since it's very hard to resolve issues like this since they have no clue what the user has done to their phone

 

[fwn]

One final comment. It appears that the reason that I lost my feed was that the Google app itself was not properly configured. I just downloaded the beta version and all is right again