lost photos in mms after restore

bootlooped

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Jun 22, 2017
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Many photos disappeared from mms messages after restore on Note 4. I was using Carbonite's SMS Backup and Restore. Some photos are there, some not.

1. Suggestions on good PC app (Windows) to review the backup files? They are XML. I might try a messaging app for PC if it will let me see photos.
2. Suggestions on more reliable restore method?
 

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