lot of features on the phone are hiding

[Android Central Question]

hi guys,
i have a bq aquaris X, lot of features on the phone are hiding or missing, there are no other apps just few apps, and lot of settings are missing, like i'm on guest mode but i can't go back to normal please help

 

[Rukbat]

Pull the shade down. Pull it down again. You should see the Settings gear.

Go into the app drawer (usually a circle with 2 rows of 3 dots each). All your apps should be in there. If you want more shortcuts on the homescreen (like iPhones), just long-press one, then drag it to the homescreen.

 

[Chouiyekh]

Pull the shade down. Pull it down again. You should see the Settings gear.

Go into the app drawer (usually a circle with 2 rows of 3 dots each). All your apps should be in there. If you want more shortcuts on the homescreen (like iPhones), just long-press one, then drag it to the homescreen.

not that what i meant, i can't also enter to recovery mode or fastboot

 

[Chouiyekh]

the phone is encrypted how to decrypt it