low memory , cant see device memory in setting

[mister1234]

Hi, I have a samsung s3, the internal memory keeps on getting filled up, i try to check the size of the device by going to settings > storage, however it keeps on saying calculating for each of the tabs e.g applications, pictures, misc and doesnt stop to show to size.... i dont have anything inside my internal memory as i copied to my sd card, im not sure exactly what is eating up my memory?

 

[GSDer]

Try booting into Safe mode and then check the Storage view. We need a starting point for troubleshooting.

What model/firmware?

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[mister1234]

I tried safe mode but no luck it still says calculating after 15min. Model is i9305

 

[GSDer]

Remove the SD card and see what happens.

Otherwise, it's time to make a backup and nuke it (Factory Reset).

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[mister1234]

I already factor reseted it 3 weeks ago because of this low memory problem thought it would fix everything but didnt wrk....

 

[GSDer]

I already factor reseted it 3 weeks ago

Did the Storage view work correctly immediately after the reset (before you reloaded your apps through the Google Play Store)?

This sure sounds like an app problem.

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[mister1234]

Yh it did, i think the misc folders are taking up all the memory, but i cant delete because i cant access it through storage view...

 

[GSDer]

You can try something like DiskUsage: http://market.android.com/details?id=com.google.android.diskusage - it'll give you a graphical view of your storage use, allowing you to see the biggest users.

Then you can target uninstalling the app(s) responsible.

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