Major phone crash

K Adams2

New member
Nov 22, 2013
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Help! My Nexus 4 (purchased directly from Google) automatically downloaded the latest update today. I installed it, and everything crashed. My phone is now caught in a continual re-boot loop. It gets as far as the little dead robot, and then stops with the message "No command", holds for a bit, and then starts the reboot again. Has been doing this for the last half hour or so.

How can I break the cycle, or reset, or something? Anything?
Thanks!
 
When you get to " no command" hold power for a second and then press volume button up and you'll get to factory reset etc...

Sent from my Nexus 4 using AC Forums mobile app
 
after 4.3 upgrade, i am facing one issue

My network goes off sporadically, and never reconnects after that. I have to manually register myself to the network.
Has anybody faced such issue. This i happening only after 4.3 upgrade!
 
Thanks! Will try that, after I plug it in of course. Battery's dead now!

Ugh! Didn't work. Ran factory reset twice, and the phone still jams at the same point. Is it possible to do a clean install with the phone attached to a computer?
 
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Hi
After 4.3 update my nexus 4 is creating a lot problem in network and major problem is when I'm calling someone than the screen is going to lock and it's not showing anything and when the call ends the working all right
 
Doing factory reset in stock recovery is a bad idea because it wipe your entire phone (unlike custom recovery behavior), but sometimes you might have to do it if you boot after an OTA update and get stuck at the boot animation.

You should manually download the OTA package and see if side loading it will work first. You can follow qbking77 video for instruction: http://forum.xda-developers.com/showthread.php?t=2537410

If that don't work you'll have to flash factory image which will wipe all your data: http://forums.androidcentral.com/showthread.php?p=2312326

sent from tapatalk
 
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Thanks. Its not like there is any data left on it. I ran the full Monty on the factory resets. Have been tracking the comments over on the Nexus site, and this seems to be an issue with faulty Google code. There are a lot of people spitting mad over there. Google's suggestion is to pay for a new one, and send back the old one, then get refunded once they admit they've received it (this can take a while, we went through this with the Nexus tablet last year). You are still out the cost of courier, and the time, of course. Google is out the cost of the phone. Don't you just love 'lose-lose' propositions...
 

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