Marshmallow and Samsung Kies Backup Issues?

[Netherscourge]

So, I tried backing up my phone a few times with Samsung Kies since I got Marshmallow installed and I noticed that very little is being backed up now.

Almost the entire second row of backup items, like device settings, WIFI settings, etc... etc... are being skipped due to an "error", although there is no indication what that is.

The phone works fine and the USB connection is fine. Has Samsung forgotten to update Kies for Marshmallow or something?

 

[can3gxw]

Samsung has (IMHO) all but abandoned KIES for their new "Smart Switch". Download that from Samsung and you will see that it will back up MUCH MUCH more than KIES.

 

[Netherscourge]

Oh, ok thanks. I thought Smart Switch was only for "switching" from iOS to Android.

I'll check it out tonight.

 

[can3gxw]

Oh, ok thanks. I thought Smart Switch was only for "switching" from iOS to Android.

I'll check it out tonight.

That's what I first thought too, but it is quite a nice piece of software that will download and backup pretty much every bit of information on your phone into a format that's actually READABLE on a computer. You can go into the various folders and check to make sure you have your important files.

 

[Feldon]

That's what I first thought too, but it is quite a nice piece of software that will download and backup pretty much every bit of information on your phone into a format that's actually READABLE on a computer. You can go into the various folders and check to make sure you have your important files.

In contract with Kies that downloads the entire phone into a single blob and if there is any problem at all with anything in the backup, it will fail to restore anything. Single point of failure.

Samsung Smart Switch is pretty awesome, but make sure you also use SMS Backup and Restore and make screenshots of your home screen icons and widgets since you'll need to rebuild those.