missing calls don't show up in lock screen

[sapo1518]

hello everyone,

I have galaxy samsung j7. everytime I get a missing call, it doesn't pop up in the lock screen, only as a notification on the green phone icon ,so if I don't open the phone, I cant see the missing calls.

I've already tried to check the notifications and phone settings but the problem still exist.

can anyone help me please?

 

[Mr Mendelli]

hello everyone,

I have galaxy samsung j7. everytime I get a missing call, it doesn't pop up in the lock screen, only as a notification on the green phone icon ,so if I don't open the phone, I cant see the missing calls.

I've already tried to check the notifications and phone settings but the problem still exist.

can anyone help me please?

What are your lock screen settings for notifications? From my experience, if you have them set to anything other than "Show all notifications", most won't appear.

 

[sapo1518]

What are your lock screen settings for notifications? From my experience, if you have them set to anything other than "Show all notifications", most won't appear.

the settings are set to "show all notification"

 

[Mr Mendelli]

the settings are set to "show all notification"

Hmmm, I'll have to do some more research before I can provide a new solution. Hang in there.