Missing messages

mia_xoxo

Well-known member
Aug 8, 2016
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Hi. I was wondering if anyone could help me. I got my P8 earlier today and did a transfer from my old phone. After setup I noticed that none of my text messages transferred over. I did a factory reset and tried again and still none of my messages have shown up. Everything else is there apps, calls, contacts just no messages. What am I doing wrong?
 

Kizzy Catwoman

Ambassador
Feb 2, 2017
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Sounds like a nightmare. Don't know. I had an option to backup and all my messages transferred as part of the backip
 

mia_xoxo

Well-known member
Aug 8, 2016
204
4
18
Sounds like a nightmare. Don't know. I had an option to backup and all my messages transferred as part of the backip
Yeah its so strange. Like everything will say it worked just fine but then all shows up but my messages.
 

bkeaver

Well-known member
Apr 24, 2010
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Do you still have your old phone and are the messages still present there? If so download sms backup and recovery from play store. Back then up to Google drive on your old phone and then restore it on your p8.
 
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mia_xoxo

Well-known member
Aug 8, 2016
204
4
18
What was it so anyone else finding this thread will be able to fix their situation?
Honestly, I had to factory reset a third time. I noticed that every time I did a reset, new things would pop up as far as setting up the device went and it took longer each time. I'm not quite sure why that was though.
 
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mia_xoxo

Well-known member
Aug 8, 2016
204
4
18
Do you still have your old phone and are the messages still present there? If so download sms backup and recovery from play store. Back then up to Google drive on your old phone and then restore it on your p8.
I do still have my old phone. It's the first time I've had issues transferring my data over so I'll have to keep that in mind the next time I get a new phone.
 

bkeaver

Well-known member
Apr 24, 2010
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I do still have my old phone. It's the first time I've had issues transferring my data over so I'll have to keep that in mind the next time I get a new phone.
I use that all the time as I switch phones constantly. Only good way I can switch phones and have everything there.
 
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Bkdodger1

Well-known member
Jun 27, 2019
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I'm happy to see you have it resolved.. I also have the SMS backup pro although I didn't need to use it on my transfer over to my P8P.. but it's always a good thing as a backup for all your texts and call logs especially for a person like myself that's using multiple phones..
 
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