MMS Issue

[bittersweetsailr]

I have had a Nexus 6P for about a month now. I really like it minus one strange issue. Anytime I receive a picture, it comes in very distorted and pixelated. I have tried using the stock messaging app, Textra, and Hangouts. They all do this.

Does anyone else have this issue? Does anyone knows there fix for this?

 

[B. Diddy]

Welcome to Android Central! Which carrier? Try checking the APN settings to make sure they're correct.

 

[bittersweetsailr]

I have it on Verizon

 

[B. Diddy]

Make sure they're correct: Verizon APN Settings | Verizon MMS Settings. I think those are current, but you might want to contact Verizon directly and check.

 

[bittersweetsailr]

I may have to contact Verizon. Changing the settings turned out of my data somehow.

 

[syeo86]

I was having this problem for Tmobile.

I read to set both to IP4/IP6. Rebooted, and it worked.