Mms won't download

[Tttttttttaaaaaayyyyyyyyy]

I have an s8 and all of a sudden, pictures messages have stopped downloading. I'll receive some but then the rest wont download and I keep getting an error message saying failed to download. I've tried nearly everything... turning off wifi, turning off auto download, clearing cache, restarting phone, etc. Does anyone have any idea what else I can try???

Also read somewhere to turn airplane mode on and off. Did that and then the messages downloaded, but now they wont download again.

 

[Rukbat]

Bring the phone to your carrier - it sounds like a carrier issue, not a phone issue. Let them see it happening.

 

[tube517]

Who is your carrier?

 

[Tttttttttaaaaaayyyyyyyyy]

Who is your carrier?

Virgin mobile