Moto 360 Sport connection issues

[pewells]

I've been using the 360 sport for 1 week now and overall its great, my first android wear and I really love it. Annoyingly though around once per day I get connection issues, the watch doesn't show that it's disconnected but it is (no notifications, apps not connecting...) and the android wear app on my phone will just say 'trying to connect'. The only way to fix is to restart the watch.

I'm paired to a nexus 6p running Android 6.0.1, the watch is running Android 5.1.1.

Not sure whether to return the watch for replacement or if its just software bugs, any thoughts?

 

[Evilnut]

I have a nexus 6p and an original moto 360, and my connection is rock solid with my watch. Even when I walk out of range it connects right back up again. I thought it was pretty good with my original moto X that I had before this phone, but it's even better now. Not sure if you should return your watch or not. As long as you're within the return period You might as well exchange it and see if it seems to be a consistent problem with the sport model.

Via the Android Central App

 

[Forest Dane]

Just been having this problem since I got my replacement 6p. I uninstalled then reinstalled the Android wear app and reset the watch. It's working fine now.

Posted via the Android Central App

 

[pewells]

I factory reset the watch and reinstalled android wear on the nexus and it was working great...for 2 days. The issues have continued on a seemingly random basis so have returned the watch and am getting replacement today - hopefully this one works ok.

 

[pewells]

So, I've had the new watch for 11 days now, overall it seems much better but there does seem to be consistently 2 scenarios where the watch doesn't connect to the phone:

1 - Phone is stationary for a long period of time (i.e. sat on my desk), I walk away so the watch is out of range and disconnects, when I get back into range it doesn't reconnect and the watch will continue to display the disconnected icon. If I then interact with the phone it will connect. I put this down to the phone rather than the watch, I'm guessing that as the phone is stationary there is some of the Marshmallow battery use optimisation going on so it's not automatically searching for the watch and reconnecting - this would explain why it does reconnect as soon as I interact with the phone. I've tried changing the battery optimisation settings on the phone so that android wear & bluetooth share are not optimised but this doesn't appear to have helped.
2 - Watch goes out of range for a very short time, then back in range. The watch will show it's connected, but androidwear app shows its trying to connect. In this case it seems the watch hasn't realised that it lost the connection in the short time it was out of range so does not want to reconnect to the phone. This is usually fixed with one or more of - reconnect via settings on the phone + (sometimes) turn bluetooth off then back on in the phone. I can also avoid this by when i'm out of range waking up the watch which then seems to prompt it to check the connection and realise it's lost.

Both of these are annoying but I feel like I can work with it and don't think there's anything broken with the hardware, hopefully just issues with the software connection/reconnection logic which will be fixed in a future release.

Still loving the watch and feel like it's very quickly become a natural device to use and interact with.

 

[Alvin Mateo]

If been trying the moto 360 sport for 2 weeks now. Got it on Jan 11 when best buy came out with it.

I'm on my second moto 360 sport. Return the first one for an exchange. The first one did not seem to have connection issues but I bought it for fitness and heart rate monitor on the moto 360 sport was reading heart rate even when the watch is not on my wrist. I thought this was just a bad watch. Got it returned and exchanged at best buy. This second one keeps on disconnecting randomly even when the phone is in range. I cannot figure out why its doing that. The only conclusion I have is its a bad watch. Its getting returned again. Second watch is still reading a heart rate even with watch removed from my wrist ????? WHAT IS GOING ON MOTOROLA/LENOVO??? I want this watch to work so much as my fitness smart watch. I might try and exchange a third time.

I also had a 1st Gen moto 360. Loved it!!! Connection was solid (did not skip a beat) only comment I had was the heart rate readings are spotty. I figured the next build would be better. But its turning out not the case.

Still like the moro 360 out of all android wear watches. I might just have to go with moto 360 2nd Gen if this does not work the thrid time.....