Moto Care Rules

[nikola80ser]

Dropped my Redskins moto today, called moto care and got a code for new one. No deductible or shipping fees since at this moment moto can't repair x's. Only downfall is that until I ship them my broken phone they'll put a hold on my cc. Hope this helps someone who was clumsy as I was.

Posted via Android Central App

 

[thegrants82]

Dropped my Redskins moto today, called moto care and got a code for new one. No deductible or shipping fees since at this moment moto can't repair x's. Only downfall is that until I ship them my broken phone they'll put a hold on my cc. Hope this helps someone who was clumsy as I was.

Posted via Android Central App

Wow! Now that's what I'm talking about. Is this standard for moto care?

Posted via Android Central App

 

[nikola80ser]

I'm not sure. I have bought extended warranty but I was told that this replacement will be done through regular Motorola warranty. I've asked five times am I going to pay $39 deductible and I was told they will not charge me and that this replacement will not count against my 3 device per two year replacement plan.

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[Paisley]

Dropped my Redskins moto today, called moto care and got a code for new one. No deductible or shipping fees since at this moment moto can't repair x's. Only downfall is that until I ship them my broken phone they'll put a hold on my cc. Hope this helps someone who was clumsy as I was.

Posted via Android Central App

Man, i might have to get this seeing how easily mine broke today. I wonder if i'll be able to get it after I pay for my fix/replacement.

 

[anon(847090)]

Man, i might have to get this seeing how easily mine broke today. I wonder if i'll be able to get it after I pay for my fix/replacement.

its always good to have a warranty from carrier for 2-3 months when u purchase a new phone and then cancel after that.

only cost you $6 a month and it reduces the risk. My friend lost his HTC one after a month, he got the phone replaced and cancelled the warranty

 

[gadgetman#CB]

Did you buy the extended warranty from Moto or from your carrier? Thanks!

I'm not sure. I have bought extended warranty but I was told that this replacement will be done through regular Motorola warranty. I've asked five times am I going to pay $39 deductible and I was told they will not charge me and that this replacement will not count against my 3 device per two year replacement plan.

Posted via Android Central App

 

[nikola80ser]

From Moto, but as I sad it looks like they will exchange my phone free of charge since they still don't have a way of fixing customized phones. I'm not sure if that has anything to do with protection plan I've purchased since I got to keep all 3 replacements and I'm not paying $39 deductible. Hope this helps.

Posted via Android Central App