
Since the Marshmallow update (which went smoothly), when I connect it via USB, the Moto E drive shows up blank on the laptop. No file structure as used to show before the update.
After the update, the device detected a “new” SD card and offered an option to use as internal storage or for transferring files. I opted for the transfer option.
In Settings / Storage & USB it detects portable storage SanDisc and the size correctly. When I open it, I see 3 folders; Android_secure, Android (with 2 sub folders Data and Media) & LOST.DIR. Menu gives me 3 options, Eject, format & format as internal. I used the format command which took me to format as portable storage, erase & format successfully executed. When connected to my laptop and the “blank” Moto E drive shows, I attempt to copy an audio file from the laptop I get “analysing file” indefinitely on the laptop. Also, every time I power down /up I get the SD Card detected notification and repeat the format cycle.
I hope you can follow this as I attempt to say what shows and the steps I'v taken ! Help !
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