Moto G problem

[AC Question]

My windows 7 laptop does not recognize my moto g phone when I plug it into the usb port. How can I fix this?

 

[Golfdriver97]

Welcome to the forums. Have you updated drivers for the PC?

 

[srkmagnus]

Download the drivers here if you haven't already done so: https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/97326/p/30,6720,9050

Follow the instructions to install. If there are still problems connecting try a different USB port when connecting the device. Goodluck!

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