Moto X Pure Edition Screen issue

[itslikeimsayin]

For about a week I've had an issue with the screen of my Moto X Pure Edition and am wondering if anyone else has experienced this or knows a fix. Here's what happens:

Anytime I haven't used my device for a while (more than 10 minutes or so), the display appears very faint and/or has vertical stripes running through it. It also often has a very annoying flicker as if the power to the display is fluctuating. After using my device for a few minutes, however, these issues disappear and the screen displays as normal.

Here's another interesting wrinkle: When I took a screen shot with the vertical stripes on my screen, they do not appear in the screen shot.

I found this article with something that sounds vaguely related to my issue: Moto X Pure owners complaining of display driver issues - Android Authority, but I'm not sure this is exactly what I'm experiencing.

I did boot into safe mode a few days ago, and it did not fix the problem.

Does anyone have any advice for me? Luckily, the phone is within the warranty, so I can send it back I guess, but I'd prefer to find a fix without having to use an alternate phone for a while and all the hassle of sending it in to Motorola. Thanks.

 

[Laura Knotek]

I haven't had that issue on mine.

My suggestion would be to send it for warranty service, since it sounds like a hardware problem.

 

[skipatrol]

I know it's annoying but my recommendation would be to send it back. Sounds like a hardware issue.

 

[Tish Winton]

For about a week I've had an issue with the screen of my Moto X Pure Edition and am wondering if anyone else has experienced this or knows a fix. Here's what happens:

Anytime I haven't used my device for a while (more than 10 minutes or so), the display appears very faint and/or has vertical stripes running through it. It also often has a very annoying flicker as if the power to the display is fluctuating. After using my device for a few minutes, however, these issues disappear and the screen displays as normal.

Here's another interesting wrinkle: When I took a screen shot with the vertical stripes on my screen, they do not appear in the screen shot.

I found this article with something that sounds vaguely related to my issue: Moto X Pure owners complaining of display driver issues - Android Authority, but I'm not sure this is exactly what I'm experiencing.

I did boot into safe mode a few days ago, and it did not fix the problem.

Does anyone have any advice for me? Luckily, the phone is within the warranty, so I can send it back I guess, but I'd prefer to find a fix without having to use an alternate phone for a while and all the hassle of sending it in to Motorola. Thanks.

Wondering what you ended up doing? Been having this on and off with my MXPE for a few months now but sometimes it goes without doing it for long enough that I forget about checking more into it, not to mention that I'd rather not have to try to deal with sending my phone in (I don't have a backup)!

 

[Hardc0r3_Max]

Hi there.I got little relaxation after watching your post.Because since 4/5 days I am facing your problems exactly.So have you found any solution?Please let me know.I am really very sad for this.From last two months I am using my Motorola X Pure Edition,64GB.Before passing at least a year how could this happen to this handset?

 

[itslikeimsayin]

My apologies for never replying to these. Maybe I started a new thread and never updated this one, but it got so bad I eventually had to send it in. Motorola fixed it or sent me a different phone back, which i never really figured out which happened. Anyway, unfortunately there was no other resolution to this.