Motorola Droid Mini says can't play video?

[AC Question]

Hello i have had a motorola droid mini for over a year with no real problems. Suddenly last night it decided it could no longer play back video that i had recorded with the camera. It has always worked fine before but now just says "can't play video" when i push play. The picture is there but it will not do anything. I tried a restart a couple of times and still the same. Any Ideas? Thanks, Greg

 

[Rukbat]

The file could have gotten corrupted. If it's an important video, you should have made a backup.

 

[jbeachy]

My wife's phone just started having the same problem - not just legacy or stored videos but those recorded just before playback time. Recording is fine but playback fails.

Edit:
- CAN play saved or YouTube videos
- Can't play videos that the phone records
- Video recorded on this phone and transferred to another Android phone plays OK

Posted via Android Central App with my Droid MAXX

 

[B. Diddy]

Welcome to Android Central! I have seen some reports that a recent Google+ update is responsible. Try uninstalling Google+ (or its updates), and then reinstall it.

 

[jbeachy]

Update: For no particular reason, I started tapping on any app that could play videos. When I opened Google Photos, it required an update ( not automatically pushed through Play Store). I applied that update and tried again - now, I was presented with the dialog box of all apps that could play videos. I selected them all one by one and they all worked.

So... Google update (or not) seems to have been the culprit. All good now for my wife's Mini. Thanks.

Posted via Android Central App with my Droid MAXX

 

[Kathy Shaw]

Your video might be corrupted or the video is encoded with the unsupported codec by Motorola Droid.