Mute a call with the hand don't work

Ryza321

Well-known member
Apr 20, 2016
108
0
0
Hi guys, I want to use the "palm mode" options which aloud me to mute phone calls simply moving my hand over the screen but it doesn't work. What is the problem?
c078e251a2006b22310cf081900e2105.jpg
 
I don't know what your language's version says, but the English version says to place your hand on the screen or turn the phone over (face-down on a table), which is different than waving your hand over it. Basically, you need to cover the sensor.
 
Did you hold your hand over the sensor?
Yes, but it didn't worked.
I don't know what your language's version says, but the English version says to place your hand on the screen or turn the phone over (face-down on a table), which is different than waving your hand over it. Basically, you need to cover the sensor.
It says the same thing, I tried both moving the hand and place it on the screen, but nothing.
 
I tried everything, it doesn't work. What can i do?
 
Last edited:
I don't think that it is a sensor's problems since the sensors are working fine. Very strange.
 
This morning i did few tries and i saw that if i lay my hand touching the sensors it works sometimes, but if i only put my hands on it without touching the sensors, it doesn't work. Very strange, i really don't understand what could be.
 
Is it possible that the phone would need to be stationary for this to work, like sitting flat on a table or desk instead of the couch or in your lap...??
 
Yes, it has to be layed, i tried when it is on the table. But i noticed that if i literally put my hand touching it, it does works, but if i keep my hand over it, so it doesn't work. Strange.