Mute problem with S7

pinebox

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Oct 6, 2011
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Ok, my friend and I are banging our heads over this so we're coming to you guys in hopes you all can help us.
So, we both have S7's, we both use Sprint. This started happening a couple days ago. When I call my friend, she hears nothing at all, I hear nothing at all. It's like we both have our phones on mute. I can see she answers her phone but neither of us hear a thing. It's only happening when I call her, not when she calls me. When she calls me, everything is fine. Now here's the deal, whenever I speak with someone else, this does not happen, only her. When she speaks with someone else, it doesn't happen.
Ideas? Thoughts? Anything?
It's making us hit our heads rather hard on the desk.
Thanks all!
 

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