My android app is not being updated on the Google Play Store

kizmat

New member
Dec 9, 2013
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Hi, I have had my app, Awaaz, on the Play Store for several months. I have been publishing updates and everything has always been working fine.. However, starting April 2nd, none of the updates that I have uploaded on the developer console have been published or pushed through to users. Can anybody tell me what might be going on? I have tried contacting Google support several times, but there has been no response from them.

I have attached two screenshots to this post. One shows my developer console with all the builds that I have uploaded since April 2nd, and the other shows the public listing of my app which was last updated on April 2nd. So basically all the updates that I have uploaded since then have been ignored.

As a test, I also tried just changing the description of my app a little, but even that hasn't reflected on the Store even though it has been several days.

Other notes -

- I have gone through the manifest, and there has been no change in it (except for the newer version numbers)
- There have been no errors in the APKs. Phone support has also stayed the same.
- I tried unpublishing, and then publishing my app again. That didn't make a difference either.
- I tried taking the April 2nd build and making a very small change in it and uploading it again with a new version number. That didn't work either.
- I've contacted google support, ask a question on Stack Overflow (My android app is not being updated on the Google Play Store - Stack Overflow), tried the Android IRC channel (#android-dev on freenode), and tried the Android Development community on Google+ (https://plus.google.com/u/0/105260877275285569745/posts/Ae4tCXsfHi3). No luck anywhere.

So, can anyone here help?
 

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Hi! I think this problem is related to your Google account so you have to contact Google to check your account functionality because I think your account is not working well because your updates don't affect the app so the right date is not shown on Google Play. I didn't face such a problem before but I think the solution is contacting Google. Thanks :)