Re: My Galaxy S3 won't turn on
Hi GSDer
I've read everything you've posted, and I've been trying everything but so far no luck.
Today my phone was working fine, the battery was charged, I was using it without problem. I went to pick it up maybe 20 minutes after the last message I had received, and it wouldn't turn on. Totally black. Holding power got me the samsung white logo screen. I can't get past this. Plugging in shows no light, just the grey circle battery.
I've tried clearing the cache, rebooting, and attempted to do a factory reset in recovery mode which failed.
Through download mode I've used kies. It refuses to recognize my phone.
So I tried your advance and manually input the information through the update and installation button.
It freezes at 0%, as some other users have reported.
I tried a diffferent USB port, same.
I tried a different computer, same.
I'm no longer able to access the recovery screen at this point, I was going to try again for a factory reset through the phones options but it won't allow it.
I can still access the download screen, but nothing with Kies is working.
Do you have any suggestions?
The phone hasn't been dropped or spilt on or anything... it just... stopped. It's really important to my job that I have my phone so I'm quite stressed by this!
Thank you in advance.