My Galaxy s6 Is not charging after fake virus message.

[sadiabdullah]

My Galaxy s6 was infected by virus that says "Your device has infected by virus, hit OK to fix"... after that my device is not charging. I tried master reset several times. It took charge only once. Now it is not charging. What to do? Thanks in advance.

 

[chennaite]

Have tried connecting to the samsung kies? is it connecting? Try clearing cache once before you getting connected with the kies.

 

[B. Diddy]

Welcome to Android Central! Does this persist in Safe Mode? https://support.t-mobile.com/docs/DOC-21007 If not, then something you installed is likely causing the problem. Uninstall apps one by one until the problem goes away--or, conversely, do a factory reset, and then go immediately to the Play Store to prevent any app from reinstalling. Then reinstall apps one by one to see if the problem comes back.