My Gear2 has stopped counting steps with the S Health app. Any fix?

[AC Question]

It has been doing a good job for the last couple of months but all of a sudden steps are not counted in S Health. It's like the app froze. I've turned my watch off and on and still no activity.

 

[B. Diddy]

Moved to the Gear 2 forum.

 

[jmy7213]

Did you by any chance just update your phone to MM 6.0.1? There was an update to Gear manager and S-health that you were supposed to update to before you updated your phone. If you updated to MM and then updated your gear software, you'll have to uninstall all your gear stuff and download the latest version and reinstall. Unfortunately on MM its not as easy as just updating.

Current gear version : 2.2.16022241
Current gear plugun : 2.2.02.16012242