My Google Pay account was hacked

MSaiz

New member
Jun 8, 2017
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My Google Pay account was hacked and I have submitted two complaints via google pay's support and they don't believe me.
I'm very diligent with my money and noticed it right away, but out of the two fraudulent transaction, one got authorized. Google support basically tells me to go pound sand.

HELP is there any other recourse. My bank won't eat it since google states that it was authorized.
 
What is the nature of the charges and why does Google think they are real?

Certainly have the bank close that card number and issue a new one.