My Huawei P Smart goes directly to eRecovery mode

[sebbcv]

Hello everyone, so the story goes like this, my phone got the display shadered and so I went to change it, they changed the display but now when I turn it on it goes directly to the eRecovery Mode, there the option to erase the fragments doesn't appear, I can select between:
* Download latest version and recovery, which when I selected gives me a message saying "Getting package info failed"
* Reboot
* Shutdown

There's anyway to upload a new configuration to the phone from a PC? Or do you have any recommendation or advice for this issue?

Thanks in advance .

 

[Rukbat]

First, you didn't pay them to break the phone. I'd bring t back and insist that they fix what they broke - at their expense.

Second, yes, you can google flash rom Huawei P Smart and you'll find articles on how to do it. getdroidtips has a pretty good article on it.