My Huawei Y5 is in Fastboot and Rescue Mode, but my HiSuite doesn't recognize the smartphone

[ItsMeMilles]

As I said, my smartphone start's button doesn't works, is locked with the Fastboot mode and I tried to connect it to my Laptop, but it doesn't recognize the files on the device, help

 

[ItsMeMilles]

btw, i'm the same person, I don't my id or any of those, i need help

 

[mustang7757]

Hi Welcome!
Why is is locked in fastboot? And your power button not working?

 

[ItsMeMilles]

oh, it's because i used to turn on my smartphone with a pen, and i end up ruining the button

 

[ItsMeMilles]

and the fastboot, it's because my smartphone got low battery and I found the to turn it on with the reboot mode

 

[mustang7757]

oh, it's because i used to turn on my smartphone with a pen, and i end up ruining the button

Oh , the button needs to work to get out of fastboot ?

 

[ItsMeMilles]

idk if I sound like robber, when I'm saying that I don't have my ID, **** pls help dude

 

[ItsMeMilles]

yes. exactly

 

[mustang7757]

idk if I sound like robber, when I'm saying that I don't have my ID, **** pls help dude

I'm not sure what you mean by id?

 

[mustang7757]

yes. exactly

Let me see if @Rukbat can help here , it's going be tough with a broken power button

 

[ItsMeMilles]

I watched on a video, that u need your ID to put it on the Huawei Official Page to unlock ur smartphone from the Fastboot mode

 

[ItsMeMilles]

yes, thanks I really appreciate it

 

[ItsMeMilles]

idk if I should let my smartphone discharge the battery and then turn it on again

 

[mustang7757]

I watched on a video, that u need your ID to put it on the Huawei Official Page to unlock ur smartphone from the Fastboot mode

If that is true nothing we can do to help with that , it might be built in security of the phone .

 

[Rukbat]

HiSuite only sees the phone if it's in Android mode. You need fastboot (the "mode" that you're in is called Bootloader - it's actually a completely different system). Install ADB and Fastboot Tool (and the Huawei driver, which should have installed when you ran HiSuite), and try

fastboot devices

You should get back your phone's serial number. Then try

fastboot reboot

and you should reboot normally. If you don't, Android or Recovery (the second stage in booting) is shot. If there's a boot.img file in the stock ROM, you can try booting with it:

fastboot boot boot.img

or whatever the file is named (it could be something like bootY520191005.img, so something). If that gets you back to Android, just reboot again and you'll be in the bootloader. Flash the boot image

fastboot flash boot boot.img (or the proper filename)

then rebooting will bring you back to Android and you're done. (In other words, if booting with it fixes things, flashing will fix it for every time you start.) If booting the boot.img doesn't bring you hack to Android (or there's no boot image file), you'll have to reflash the entire stock ROM. The only problem is that it doesn't come with all your pictures, music, etc., on it, so I hope you have everything backed up.

[Edit] I just downloaded a ROM for the Y5 - there is a boot.img file in there, so if Android's there, you're safe. If not, you'll have to download the flash tool and flash the whole thing. (Unfortunately, there's no way of telling it to not wipe userdata except, maybe, taking that whole userdata section out of the scatter file, and since it's not my phone I wouldn't suggest that you play with it. [Maybe someone on XDA Forums knows Huawei well enough to tell you if you can do that, though. You'll either get no apps, and have to flash that image afterwards, or you'll get the phone back with all your apps and data still on it. (I've saved my Pixel a few times doing that.)])