my memo pad 7 doesn't show bootdroid menu!

[AC Question]

hi I have a Asus memo pad 7 me170c .it's about two weeks that my tablet doesn't boot up and when I want to wipe its data when I press power button and volume up it doesn't show the bootdroid menu and just show the Asus logo.please help.

 

[the tall guy]

Hi, instead of holding the volume up button, hold the volume down one