My Mi note 10 lite is stuck at reboot screen after Google Play System update.

[Android Central Question]

I had a notification that a Google Play system update requires the phone to be restarted in order to complete the update. So i did. I clicked restart now. Now my phone is stuck and is still at the reboot screen with miui logo for almost 2 hours now. What should I do? My battery percentage before i clicked restart was bout 90 percent still. It happened twice this week now. The same case happened. But on the first time that it got stuck, i restarted the phone for 3 times till it got past the boot screen. When i checked the settings, i was in android 11 but it was problematic because i cannot toggle the chat heads of messenger anymore. The chat bubbles feature also keeps on crashing. That's why i thought that maybe it was because i did not let it finish on its own. A day after that, i got the notification again, so i restarted and decided to wait for it to finish. and here i am now, still waiting for almost 2 hours already. Has this happened to anyone before as well? What should i do?

 

[B. Diddy]

Welcome to Android Central! Since it looks like you can't wipe the cache partition of that phone, you may have to resort to a factory reset from the Recovery Menu: https://www.hardreset.info/devices/xiaomi/xiaomi-mi-note-10-lite/recovery-mode/

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html