My new Note is "Out for delivery"

[barskin]

Coming to me at my office. Sometime. Today. Sometime....

BTW...deep grey, 32 gig

 

[NickA]

Sweet. What's the first thing you are going to try out: S-Note, multi-tasking/split screen, the cool floating video feature, the IR Blaster remote control?

 

[jcp007]

Make sure that the box seals are not broken when you get it.

Sent From My Samsung Galaxy Note 10.1 Tablet

 

[barskin]

I have the cool floating video feature on my Galaxy S3, and the remote on my Tab 2 7.0, soooo I am hankering for the multi-tasking spilt screen and the pen!! Meanwhile. It's here. It's here, my boss accepted it, I am stuck in my office elsewhere, and I just have to hope his absent mindedness subsides enough for him to remember to bring it to me sometime before 4 pm, at which time I will be free to wrench the package from him myself. Talk about frustrating. Grrrrrrrr....

 

[LadiJae]

Wait for him to bring it to you???? Hope he doesn't forget

~Jae, Tap'n on my White Samsung Galaxy S3~

 

[barskin]

Make sure that the box seals are not broken when you get it.

Sent From My Samsung Galaxy Note 10.1 Tablet

Oy, veh, guess what? The box seal was broken. AAAAAAAARRRRGHHH!!!

 

[LegalAmerican]

One of my two box seals was broken too. But the other was fine.

 

[barskin]

Call me crazy. I'm keeping it. I can always return it if something is wrong anyway. I just booted and signed in to my Samsung and Google accounts. I took a wee little look around. Now I'm leaving it charging. I'll get down to seriously playing around later.

It seems really smooth. My Asus TF300 has become super glitchy since we were given a Jelly Bean upgrade (like constant random reboots).

 

[jcp007]

Oy, veh, guess what? The box seal was broken. AAAAAAAARRRRGHHH!!!

Best Buy is shipping me a new one. I convinced them to let me use the first one until it arrives. Both box seals were broken. If this happens to anyone else, they will try to make you ship it back first and wait for the new one. The new one was supposed to be expedited and here yesterday via UPS but apparently it is being sent ground and is currently in Hodgkins, IL.

Sent From My Samsung Galaxy Note 10.1 Tablet

 

[jcp007]

The shipment is now in Earth City, MO. Ridiculous for expedited UPS that shipped on Monday evening.

Sent From My Samsung Galaxy Note 10.1 Tablet

 

[jcp007]

The shipment has finally arrived at out local hub. I am guessing that UPS does not deliver on Saturday so an "expedited" shipment by Best Buy will take seven days when it gets here on Monday. The first device with the broken box seals took only two days on expedited delivery. Interesting, huh?

Sent From My Samsung Galaxy Note 10.1 Tablet

 

[J HighNote]

JCP, you have my sympathies! I've had four deliveries of things this week, and only one of them was on time. Barskin, so tell us your reaction to this multi-tasking, note taking wonder! (never mind Barskin, I saw the thread!)
And.... broken seal....???? Was I supposed to look for a broken seal????? Who can slow down long enough to notice these things? Don't you just HAVE to start opening it as fast as you can?

 

[barskin]

The shipment has finally arrived at out local hub. I am guessing that UPS does not deliver on Saturday so an "expedited" shipment by Best Buy will take seven days when it gets here on Monday. The first device with the broken box seals took only two days on expedited delivery. Interesting, huh?

Sent From My Samsung Galaxy Note 10.1 Tablet

This sounds excrutiating, but you do have the other one to play around with, at least. Monday is Rosh Hashonah, so I'll say Mazel Tab!

 

[jcp007]

It took 50 minutes of convincing to communicate the first service failure of both box seals being broken. The sticker clearly states that the device should not be accepted. I knew something was wrong when the top of the box came off with no issue. Normally, I would have revealed the box and sent it back. Two issues... I had already traded in my Playbook five days earlier and the device was in such high demand which would make replacement more aggravating. Best Buy wanted me to ship it back but, since it was out of stock and only available online, there was not one to reship immediately. RESULT... I convinced Best Buy to allow me to use the first one until the new on arrived.

The second service failure was that Best Buy was unable to notify me when the item had been restocked and could be reshipped. I was told that I would have to check the online availability and call them back. Therefore, I checked online two or three times a day for nine days when I saw that it had been restocked early Friday morning, l immediately called Best Buy customer service. Customer service told me that the order had been placed on Friday and that it would sent expedited on UPS and that I would receive email notification of the order confirmation shortly.

For the third service failure, I had to call back on Monday since no order confirmation email was sent. In the same phone call, the expedited shipping status was confirmed so that it would probably take two days. As of this coming Monday, when UPS delivers it, it will have taken seven days together here. Thus, the fourth service failure, telling a customer that the item was shipped expedited when it was clearly sent by ground service. These service failure will taken up my time for a portion of 19 days to resolve. This assumes that the thunderstorms predicted for Monday do not damage the new one.

Sent From My Samsung Galaxy Note 10.1 Tablet

 

[smooches680]

Wow when I exchanged my 16gb Samsung galaxy note from dark grey to white the order was expedited next day air and the package came 3 days later by ups and the seal was broken but every thing was in the box but I was still nervous and I called best buy to let them know. I kept for 2 weeks then exchanged it for the 32gb model. And she set me up for overnight delivery and I received my new tablet the next day with no problems and box was sealed this time. So I hope your package comes sealed.

Sent from my GT-N8013 using Android Central Forums

 

[litlprince]

You all are starting to scare me. What the hell is going on that this broken seal problem is so common.

Mine is supposed to arrive on Tuesday (I went with the ultra free cheapskate shipping). If the seals are broken im gonna go crazy. Best Buy better send a replacement over night or i might just return it to the store and buy one from amazon like i should have done from the beginning.

 

[jcp007]

You all are starting to scare me. What the hell is going on that this broken seal problem is so common.

Mine is supposed to arrive on Tuesday (I went with the ultra free cheapskate shipping). If the seals are broken im gonna go crazy. Best Buy better send a replacement over night or i might just return it to the store and buy one from amazon like i should have done from the beginning.

Despite my issues, I wouldn't be concerned considering how many of these have been sold. It may have been a curious shipping person. That doesn't make it right though. Best Buy could have mitigated this issue by allowing shipping to the store where store personnel would receive the package instead of only shipping to the buyer's location. That's my guess any how.

Sent From My Samsung Galaxy Note 10.1 Tablet

 

[jcp007]

You all are starting to scare me. What the hell is going on that this broken seal problem is so common.

Mine is supposed to arrive on Tuesday (I went with the ultra free cheapskate shipping). If the seals are broken im gonna go crazy. Best Buy better send a replacement over night or i might just return it to the store and buy one from amazon like i should have done from the beginning.

Don't let them tell you to ship the first order back before Best Buy ships the replacement if necessary. I am using the first one thus far with no issues. In addition, I purchased the two year black tie protection plan. In any event, and I'm would have been covered. It is just frustrating that Best Buy does not appear to have god controls in place in terms of quality assurance.

Sent From My Samsung Galaxy Note 10.1 Tablet

 

[ScandaLeX]

All the more reason I'll buy mine in store.
I'm like that excited kid come Christmas morning. Anything other than overnight shipping has me pacing in circles.

Tap'n from my White SGT2 7.0 SE

 

[jcp007]

The 32 GB version is only available online. Best Buy will not ship to a store location. Tonight, when I opened the second one, we will see if the seals are broken. You can bet that I will raise holy terror if that is the case.

Sent From My Samsung Galaxy Note 10.1 Tablet