My note 9 charging very slow when switched off

[Android Central Question]

Hello guys..i m using Samsung note 9 128gb..i come across a situation where my phone charges very slow when it is charged in switched off condition, like 20% in an hour.. it is getting charged at normal speed when charged in switched on condition..
Any one of you facing the same issue. ??
Any fix for this ..??

 

[Richard Stewart79]

Go into settings and make sure fast charging is enabled

 

[donm527]

Are you using the supplied Samsung charger and cable in this scenario or a third-party brand?