MY PHONE GOT FREEZE THIS MORNING WHEN I RECEIVED A CALL what should i do?

[AC Question]

presently it is only displaying SAMSUNG REFUSING TO LIVE THAT PAGE SO WHAT SHOULD I DO PLEASE HELP ME?

 

[lerdsuwa]

Restart the phone. Power off, take out battery, put battery back in and power on. Hopefully this will fix the problem. If it still freezes, go to Samsung service center.

 

[OGBONGE999]

AS I SAID EARLIER I RECEIVED A CALL I COULDN'T SLID TO ANSWER THEN IT STARTED SHOW WIDGET THEN I REMOVE THE BATTERY AND PUT IT BACK AND ON IT, IT DISPLAY SAMSUNG GALAXY 4 ACE neo and the it change to a page SAMSUNG BUT IT NEVER LIVE THAT PAGE TO SHOW APPS,WHAT SHOULD I DO TO GET BACK MY SAMSUNG PHONE BACK?

 

[B. Diddy]

Welcome to Android Central! What do you mean that it started to show widget?

If it never boots past the Samsung screen, try booting into Recovery Mode and wipe the cache partition, which won't erase any personal data: SAMSUNG Galaxy Ace 4 LTE - Recovery Mode - HardReset.info

By the way, typing in ALL CAPS is considered "shouting" on the web, so turn that All Caps toggle off, thanks!