My phone keeps asking me to setup Unlock with "OK Google" even though I've set it up.

[brownbag]

My phone keeps asking me to setup Unlock with "OK Google" even though I've set it up. The first time I was prompted I clicked into it, confirmed with "Yes I'm in", confirmed my pattern and then I found that it was set to "Always On" with "Trusted Voice" set.

I've attached images to show the issue.

I have a Nexus 6P running Android 7.0

Does anybody know how to stop my phone asking me to do this?

 

[B. Diddy]

Have you tried selecting the Retrain Voice Model option?

 

[brownbag]

I hadn't done that, as there seemed to be no need to retrain it. But I just selected it - it asked for me to enter my pattern and then when I did, it took me back to the home screen. I expected it to ask me to say, "Ok google" (i.e., to retrain it). But it did nothing. I'll have to wait and see if that helps.

 

[brownbag]

Just got prompted again. So selecting retrain voice model doesn't help.

 

[B. Diddy]

Ok, how about going to Settings>Apps, selecting the Google App, then Storage, then Clear Cache/Clear Data?

 

[brownbag]

Yes, thanks. I eventually did clear cache and force stop. I'll see how it goes over the next few days.

 

[bcbbanga4l]

just got latest beta update and it no longer doe that for me. I used to get that as well.