My phone wont play souns..period!

[Android Central Question]

It won't ring
The phone will vibrate and if im lucky enough to catch it and t answer and talk the other caller can hear me fine but I can't hear them at all! When I hot the side toggle key it looks grey and won't move. I can't although I can click on the setting everything is off except for the media is all the way up and won't turn down. I can't hear that either.

 

[B. Diddy]

Welcome to Android Central! Which phone? Does this also happen in Safe Mode?

When you hit the side key, what looks grey and won't move?

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[mustang7757]

Is this a old phone or newer?

Sent from my SM-S918U1 using Tapatalk