My phone won't transfer my files via USB, only charges

Anonoriginal

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May 1, 2019
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I am at my wits end

I have tried 3 different PCs, nothing. It ONLY charges.

I have tried 5 different USB cables, the most recent i just unpackaged 5 minutes ago. Nothing, it ONLY charges.

I enabled developer options and MTP sharing, nothing pops up. It ONLY charges.

I restarted my phone, nothing. Just charges.

Im using a Galaxy J3 model J337A.

It bought it 6 months ago.

I NEED to transfer these files over. I have 600 photos/videos. Something like Yahoo Mail is NOT an option.

Please somebody help me get this working.
 
Welcome to Android Central! The problem might be the the phone's port. Make sure it's completely clear of any debris -- use a can of compressed air to blow it out, and a fine toothpick to dig any remaining junk out.
 

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