My phones auto rotate wont work after a recent update

[Android Central Question]

I have auto rotate enabled on my phone (samsung galaxy j3 eclipse) yet the screen never rotates no matter what i'm doing. I cant even watch YouTube with my phone horizontal. This is happening after a recent system update that i had to do. Anyone else having a similar problem or know what i can do?

 

[belodion]

Try a Cache Partition wipe.

 

[B. Diddy]

Welcome to Android Central! Also see if the problem persists in Safe Mode: https://support.t-mobile.com/docs/DOC-34449