My S10e stopped fast charging...HELP!!!!

[anon(10766205)]

It starts out charging at a rate of about 2400mah, then immediately drops to about 1200mah. I tried several things...blowing out the USB port, trying different chargers and cables, restarting the phone, etc. I even did a factory reset. Still the same. And yes, fast charging is switched ON in settings. It will charge, but quite slowly.

 

[B. Diddy]

What's the battery level at when this happens?

Have you already tried cleaning out the phone's USB port?

 

[anon(10766205)]

What's the battery level at when this happens?

Have you already tried cleaning out the phone's USB port?

The battery was at about 40% when I plugged it in. Yes I cleaned the port. It will charge, but only at normal speed.

 

[mustang7757]

The battery was at about 40% when I plugged it in. Yes I cleaned the port. It will charge, but only at normal speed.

Try going settings>apps>toggle on system apps then hit ok >search usb settings on the list and clear its data and force stop see if it helps

 

[anon(10766205)]

Try going settings>apps>toggle on system apps then hit ok >search usb settings on the list and clear its data and force stop see if it helps

I just tried your suggestion. I then plugged charger into phone. Same thing happened. Very frustrating.

 

[mustang7757]

Get a flash light and look at the charger port anything looks damaged the pins? Or worn out

 

[anon(10766205)]

Get a flash light and look at the charger port anything looks damaged the pins? Or worn out

It looks amazingly good for a 2 year old phone. I blew it out with compressed air... the port and the cable connector.

 

[mustang7757]

It looks amazingly good for a 2 year old phone. I blew it out with compressed air... the port and the cable connector.

Thats good, have you tried clear cache in recovery?

 

[anon(10766205)]

Thats good, have you tried clear cache in recovery?

No, where is recovery located?

 

[mustang7757]

No, where is recovery located?

You have to turn the device off , as u power on hold the volume up/power button same time to enter recovery then select with volume buttons and and highlight wipe cache then power button to clear

 

[isabel95]

It has been my experience with my former Note 4 that the charger can go back and that its replacement will restore proper charging. As a matter of fact, I don't use fast charging because it makes the battery get hotter, so I turn it off. I also remove the case and charge only to 80% with the help of the app, AccuBattery, which alerts me to when 80% is reach. I also try to get it to go no lower than 20%. Last test I did on the two year old battery showed it has 96% of its capacity left. Even with fast charging turned off it recharges very quickly.