My S6 is locked due to an abnormal factory reset. I can't unlock it & don't have a Samsung acct.

ncrawford88

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Feb 13, 2016
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My S6 is locked due to an abnormal factory reset. I can't unlock it & don't have a Samsung acct.

Can anyone tell me how to reset it? Thanks. NC
 
Re: My S6 is locked due to an abnormal factory reset. I can't unlock it & don't have a Samsung acct

What does "abnormal factory reset" mean. How did this come about? Did you do something?
 
Re: My S6 is locked due to an abnormal factory reset. I can't unlock it & don't have a Samsung acct

I guess it happens when you turn off the phone and perform the factory reset when the phone wasn't unlocked, making the phone think it was stolen.
 

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