My s7 crashed and won't turn back on... Help please

[Android Central Question]

My 4-5 year old Samsung Galaxy s7 crashed while I was texting. The screen just froze and then after about 5 minutes of being frozen, it blacked out. It then popped up with the screen that you see when you first restart the phone and stayed on that for at least 6 hours until I started the button combinations I found in this forum. Nothing worked and I let it charge overnight for about 7ish hours. Can someone please help me?

 

[mustang7757]

So at this point the phone doesn't turn back on after charging for 6 hours ?

I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply

https://forums.androidcentral.com/showthread.php?t=409154

 

[RushTi]

Thank you for the registry link and yes the phone won't even bring up that restart screen that it had originally.

 

[mustang7757]

Thank you for the registry link and yes the phone won't even bring up that restart screen that it had originally.

Hi, welcome to AC!
different cables and chargers?

 

[RushTi]

Yes, but they have always worked well.

 

[mustang7757]

Yes, but they have always worked well.

Possible battery or hardware issue

 

[RushTi]

Is there anything I can do?

 

[mustang7757]

Is there anything I can do?

Take to repair center and get a quote

 

[B. Diddy]

Welcome to Android Central! You already tried pressing and holding Power for a good 30 seconds? Time it, since 30 seconds seems like forever when you're pressing a button on a blank phone.