My S8+ was dead upon arrival in the box

[keyzlife]

I wanted to wait until the aftermath to post but I thought this might be helpful to others as I didn't see much posted about this.

I ordered two S8 +'s and waited a couple of weeks to open the second one and when I did, it was DOA. It wouldn't do anything. I'm not going to go into the details of what I did to troubleshoot it, just trust me that it was DOA.

Long story short, it was a faulty battery from the factory. My reason for posting this is to give approximate repair times and turnaround of how long you may be without your device. I called on 7/12 and will have it back on 7/24. I mailed it right out the next morning of 7/13. So I would anticipate unless you live in Plano, TX, you will probably have similar best case scenario repair times.

Hope this helps. Ready to put this beast through it's paces. Cheers.

 

[Almeuit]

Yep -- these things can happen. Hell they can be fine leaving Samsung but damaged in shipping. As long as companies take care of you that is what matters .

My first S8+ had dead pixels right in the middle of the screen. I took it back to BB and they exchanged it without question. I have been rocking this S8+ since that day.

 

[keyzlife]

Learned a lesson, don't leave a brand new phone in the box. Open that bad boy the day it gets there!

 

[Almeuit]

Learned a lesson, don't leave a brand new phone in the box. Open that bad boy the day it gets there!

I don't know how you could even leave it .. The inner nerd in me would never let a brand new shiny toy sit there.

My self control is bad . lol.

 

[keyzlife]

I don't know how you could even leave it .. The inner nerd in me would never let a brand new shiny toy sit there.

My self control is bad . lol.

Yeah mine is too. I was out of town though.