My S8+ will not respond

[Android Central Question]

I have a galaxy S8+ and the screen is black on it and will not respond. The LED notification is blinking so I know the battery is not dead. I held down the power and volume down for a soft reset and got nothing. I also held down volume up, Bixby and the power button for a hard reset and got nothing. Any suggestions?

 

[mikefiori1]

Power and volume down continue to hold until you feel a vibration which will be the restart. Takes almost 10 seconds. Keep holding those buttons