My Samsung Note 3 got Stolen, Can they remove my Samsung Account be removed by Hard Format?

[Abdul Mateen Mandvia]

Hello,

My Samsung note 3 got stolen a month back, I had activated findmymobile service of samsung when i bought it. i had been checking regularly in findmymobile account to locate it. but from few days i had not checked it. i got an email 2 days back which said this :

This message is to inform you of attempted sign-ins to your Samsung account.

This message is to inform you of attempted sign-ins to your Samsung account.

Hello Abdul Mateen Farooq,
This mail is sent when there have been 5 or more failed sign-in attempts on the lock-screen of a mobile device.
Your mobile phone (or tablet) has been reset abnormally and locked.
You must sign into your registered Samsung account to use it again.

but now when i open my samsung account in findmymobile.samsung.com my device is not there it has been removed? can thief remove my samsung account from my mobile by hard formatting it ? can anyone help me regarding this ?

Regards
Mateen

 

[Aquila]

Your best bet is to contact Samsung.

 

[Gbsa]

Also log into android device manager online, if the phone is on you should be able to lock it, track it and wipe it. Just use your Google account to log in

Sent from my TegraNote-P1640 using Tapatalk

 

[Ali Ahammad sarker Babu]

i have also the same problem, my gear was note 4, did u find any solution?