My screen is frozen on the T-Mobile start page, how can I get it off?

  • Thread starter Thread starter AC Question
  • Start date Start date
A

AC Question

screen frozen to Tmobile start page

My Samsung T399 phone stated acting weird and restarting over and over. Then it froze on the T- Mobile screen and wouldn't go any farther. I read to try and put it in recovery mode by pressing down the home, volume up button and power to clear the cache but nothing happened. I tried again but it won't go back the the recovery menu. It only shows the picture of the dead android with a red exclamation and says "no command" then tries to restart again, only to freeze on the tmobile screen again. I'm really trying to avoid erasing all my pictures. Please help!
 

Trending Posts

Forum statistics

Threads
957,002
Messages
6,970,986
Members
3,163,681
Latest member
Edie Raleigh