My Sumsung J3 2017 is dead

[Android Central Question]

My Sumsung J3 2017 which is 3 months old is totally dead, it doesn't charge or turning on, and it doesn't connect to my PC using the data cable, I tried to click on volume down + power button for a while, but nothing happens, and I tried to click on volume down for a while then the power button at the same time.

I tried also to let it in charge for a while and tried the volume down + the power button, but nothing else. I tried all types of clicks but nothing happens, and I don't know where is the problem, so please help me to resolve this problem.

 

[belodion]

That may need repairer diagnosis. Such diagnoses are hardly possible via a forum.

 

[adelov]

I know, but they may give me some propositions

 

[B. Diddy]

Welcome to Android Central! Where did you buy it from? Is the phone still under any kind of warranty?

By the way, it's "Samsung," not "Sumsung."

 

[adelov]

From Algeria, yes, it's under warranty but i think they will take a huge time

 

[B. Diddy]

I'd say that's your most reliable option. Taking it to a local repair shop will cost you money, and probably also void the warranty.

 

[adelov]

Okey, thank you very much, could it be the battery ?

 

[Haley Chris]

Yeah you could need a Battery Replacement